Privacy Policy

Effective Date: January 2025

Balanced Experiences (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.balancedexperiences.com, contact us, or use our services.

By using our site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect limited personal information to help us provide and improve our services:

a. Information You Provide Directly

  • Contact Form Submissions: Name, email address, phone number, and any message you provide.

  • Booking Requests: Name, email, phone number, requested service details, and any relevant preferences.

  • Newsletter Sign-Up (if applicable): Email address.

b. Automatically Collected Information

When you visit our site, we may automatically collect limited information through cookies or analytics tools:

  • IP address

  • Browser type

  • Referring URL

  • Pages viewed

  • Time spent on the site

This data helps us understand how our site is used and how we can improve user experience.

2. How We Use Your Information

We may use your information to:

  • Respond to your inquiries or service requests

  • Confirm bookings or sessions

  • Send updates or promotional communications (only if you opt-in)

  • Improve our website and offerings

  • Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • With trusted service providers who help operate our website or manage bookings (e.g., scheduling or email marketing tools)

  • If required by law, to respond to legal requests or protect our rights

4. Your Rights and Choices

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Withdraw consent for marketing communications at any time

To exercise these rights, please email us at hello@balancedexperiences.com.

5. Cookies

We may use cookies to enhance your browsing experience. You can disable cookies in your browser settings at any time. Disabling cookies may affect some functionality of the website.

6. Third-Party Links

Our site may contain links to third-party websites (such as Eventbrite, Instagram, or Google Maps). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

7. Data Security

We take reasonable measures to protect your information from unauthorized access or disclosure. However, no internet transmission is 100% secure, so we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children. If you believe a child has provided personal information, please contact us and we will delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.